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QUALITY AND ENVIRONMENTAL POLICY

The mission of System Vision is:
The import, production, marketing, technical service, and support of medical, ophthalmological, and imaging equipment through the implementation of pioneering technologies, aiming at the highest customer satisfaction and the creation of long-term professional relationships to ensure the company’s long-term growth.
 
This mission is ensured by the following commitments:
 
  • Dedication to excellent customer service for doctors and diagnostic ophthalmological centers.
  • Provision of high-level medical equipment and services.
  • Continuous improvement and effective management of the company’s available resources.
  • Collaboration with evaluated and approved suppliers.
  •  Selection and continuous training of human resources.
  • Continuous measurement and analysis of activities to ensure ongoing improvement.
  • Implementation and continuous improvement of the Quality and Environmental Management System according to the standards ELOT EN ISO 9001:2015, ELOT EN ISO 14001:2015, ELOT EN ISO 13485:2016, Ministerial Decision DY8d/GP.OIK.1348/2004, EU Regulation 2017/745 MDR for medical devices, and related legal and regulatory requirements.
  • A safe working environment and care for the health and safety of employees.
  • Continuous monitoring of environmental factors and minimization of the company’s impact on the climate crisis.
  • Operation within the framework of fair competition and business ethics.
Senior management establishes, implements, and maintains an up-to-date quality and environmental policy, which:
a) Is appropriate to the purpose and context of the company’s operations and supports its strategic direction.
b) Provides the framework for establishing quality and environmental management objectives.
c) Includes a commitment to meet applicable requirements.
d) Includes a commitment to the continuous improvement of the quality and environmental management system, implemented through specific objectives and indicators. It is reviewed at least once during the annual management review or whenever deemed necessary by company management.
 
The Quality and Environmental Policy is posted in the workplace and reception areas, in a clear text and format, so that it is constantly available to employees and interested parties.
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